Planning, developing, and coordinating the execution of Company policy, procedures, and operations whilst monitoring compliance with the policies, regulations, and appropriate laws.
Serving as administrative liaison, providing support for daily maintenance of office facilities, case management and processing, records management, collection and reporting of statistics and accounting functions.
Responsible for daily communication including maintenance of calendar and appointments for the Managing Director/ CEO/COO.
Arranging for all personnel’s functions, travel arrangements, hotel bookings, requests for disbursements and requisite office supply (purchases of stationery items, postage, courier and complete printing material for the organization).
Establishing updates and maintaining manual /automated filing systems for confidential /administrative files in order to update and track information.
Planning events for promoting networking gatherings for Members to proactively build business relationships. Facilitating in organizing periodic workshops and presentations for keeping abreast with the current developments.
Directing the preparations and maintenance of requisite reports in order to keep the management board abreast of significant issues affecting the development and delivery of programs and services.
Organized regular in-house training of staff for developing sales and customer service skill to ensure enhanced effectiveness and efficiency.
Lead and supervise fuel management operations to achieve organizational goals while ensuring compliance with regulatory, safety, and quality standards.
Lead process improvement to increase efficiency, streamline operations, and reduce costs of the relevant department.
Manage and perform fueling operations.
Execution of jet fuel contracts.
Close interaction, supporting jet traders and flight permits desk.
Planning and scheduling fuel deliveries for customers worldwide.
Manage associated administrative and finance functions relating to fuel supply.
Maintain optimal levels of productivity and efficiency and developing a cohesive operating infrastructure.
Oversee monthly, weekly and daily operational plans and objectives.
Maintain constant communications with the department staff and 3rd parties concerning fuel related matters, fuel receipt for delivered jet fuel to the company’s clients.
Ensure that all relevant staff are kept updated on fuel related issues.
Anticipate and react quickly to trends and changes in performance.
Prepare regular reports on a formal basis as required by the Management and be an open channel of communication on issues to the management on both a formal and informal basis.
Strict compliance with the company’s regulations and procedures.
Day-to-day liaison and coordinating with all departments within the company.
Acquiring a written approval from management for each and every client’s account opening and/or closure.
Assist the Management in investigating complaints and issues, if such emerge, responding to any issues in efficient manner.
Identify new business opportunities, recognising & responding to changes within the industry, new market trends and competition.
Skills
Excellent leader, change manager, communicator and motivator.
Operationally focused and results driven.
Strategic thinker.
Senior Customer relationship manager.
Strong commercial awareness, and financial astuteness as well as strong negotiation skills.
A sound knowledge of logistic operations, planning and management.
